연구분야 : B180202 사회과학 > 관광학 > 관광경영/경제 > 호텔/외식산업경영

클래스 : 식료품

DOI : https://doi.org/10.22877/skku.udct.172402

한자 : --食飮料
영어 : hotel food and beverage

a04-05 식료품

The Effect of Service Quality on Satisfaction by Service Encounter Group in Korean Super Deluxe Hotels'- F & B Outlets

관광레저연구 | 22 | 5 | 2010 | 관광학

The Effect of Service Quality on Satisfaction by Service Encounter Group in Korean Super Deluxe Hotels'- F & B Outlets

관광레저연구 | 22 | 5 | 2010 | 관광학

Impacts of the Failure of Hotel F&B Service on Service Recovery: Focussing on the Mediation Effect of Perceived Fairness and Emotional Reaction

호텔경영학연구 | 20 | 1 | 2011 | 관광학