연구분야 : B050600 사회과학 > 경영학 > 판매관리/마케팅

클래스 : 기업/회사

DOI : https://doi.org/10.22877/skku.udct.90173

한자 :
영어 : Call Center

a02-03 기업/회사

활동1	고객 관리 (顧客管理)

The Alleviating Possibility of Changes in Patriarchical Dominance and Control over Women Working in Indian Call Centers

남아시아연구 | 16 | 3 | 2011 | 지역학

A Study on the Effect of the Turnover with the Job Satisfaction and Organizational Commitment of Customer Service Representative

산업경제연구 | 23 | 1 | 2010 | 경제학

A Study on the Effect of the Turnover with the Job Satisfaction and Organizational Commitment of Customer Service Representative

산업경제연구 | 23 | 1 | 2010 | 경제학

An Empirical Study on Influence Factors of Communication Quality -Focused on the Domestic Courier Industrial Call Center's Caller-

물류학회지 | 20 | 1 | 2010 | 경영학

An Empirical Study on Influence Factors of Communication Quality -Focused on the Domestic Courier Industrial Call Center's Caller-

물류학회지 | 20 | 1 | 2010 | 경영학

Study on the Performance Evaluation of Civil complaints Service by using Program Logic Model

지방행정연구 | 25 | 4 | 2011 | 행정학

Identification of Sequential Relationship between Job Burnout and Emotional Labor of Call Center Employees

한국심리학회지: 산업 및 조직 | 23 | 1 | 2010 | 심리과학

Identification of Sequential Relationship between Job Burnout and Emotional Labor of Call Center Employees

한국심리학회지: 산업 및 조직 | 23 | 1 | 2010 | 심리과학

Data Classification Method for Creating Call Center Manual

디자인학연구 | 24 | 3 | 2011 | 디자인

An Analytical Research on the Needs and Requirements of College-Level Education Courses for the Customer Service Employees of the Call Center

산업경제연구 | 23 | 6 | 2010 | 경제학

An Analytical Research on the Needs and Requirements of College-Level Education Courses for the Customer Service Employees of the Call Center

산업경제연구 | 23 | 6 | 2010 | 경제학